Frequently Asked Questions
What is GetInsulin.org, and how does it work?
GetInsulin.org connects people with diabetes in the United States to the insulin access and affordability options that match their unique circumstances. On GetInsulin.org, users answer a few questions (such as location, insurance type, income, and prescription) then receive a customized action plan to guide them to solutions that best serve their unique circumstances.
GetInsulin.org is designed to help individuals navigate the patchwork of affordability and access solutions that exist in the United States. It is not a direct assistance program, and GetInsulin.org, Beyond Type 1, and other organizational partners do not manage the programs that are included in the Action Plans generated by GetInsulin.org.
Who does GetInsulin.org serve?
The solutions available through GetInsulin.org are available to people in the United States, including those who are not US citizens. The site and plan details are available in English and Spanish.
How can I find out which options are best for me?
From the homepage of GetInsulin.org, click on BUILD YOUR INSULIN ACTION PLAN, or click HERE. Input information about your unique circumstances to receive your action plan. The action plan will outline your specific next steps to get connected to insulin that may be at a lower (or free) price point.
What should I do if I am in urgent need of insulin?
From the homepage of GetInsulin.org, click on GET URGENT INSULIN SUPPORT, or click HERE. Action Plans are designed to provide longer-term support, but if you have less than 7 days of insulin available, please follow the instructions under “urgent”.
My Action Plan isn’t working for me. What should I do?
If you are having a technical problem with GetInsulin.org, please reach out to us at help@getinsulin.org so our team can assist. If you are having trouble navigating a specific patient assistance program that was listed in your Action Plan, seek help from the program provider directly.
